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Teclis Scientific
Head Office & Laboratory
69380 Civrieux d'Azergues, France
Quick Answers
Find answers to common questions about our products, services, and support.
What's your typical response time?
We typically respond to all inquiries within 24 hours during business days. For urgent technical support, our phone lines are available during business hours.
Do you offer on-site demonstrations?
Yes, we provide on-site demonstrations and training for qualified customers. Contact our sales team to schedule a visit.
What support do you provide after purchase?
We offer comprehensive support including installation, training, technical assistance, and maintenance services. Extended warranty options are also available.
How do I request a quote?
You can request a quote through our contact form, by calling our sales team, or by reaching out to your local distributor.
Do you provide custom solutions?
Yes, we work closely with customers to develop custom solutions for specific applications. Our engineering team can modify existing instruments or create new ones.
What about international shipping?
We ship worldwide through our network of authorized distributors and service centers. Contact us for specific shipping and import requirements.